AI answering service · Quotes, claims, renewals
Answer every policyholder, even at 2 AM.
Your AI takes the claim details and the quote request.
An AI answering service for insurance agencies. It answers policy questions, takes the details of a new claim, qualifies quote requests and books renewal reviews and callbacks, then hands anything that needs a licence to a licensed agent.
- From $1,000 to build
- 30 cents a minute
- No monthly fee
- Cancel any time
- 30-day money-back guarantee
Call an insurance agency.
At any hour.
This is the line we built for Northgate Insurance, a made-up agency. It answers the same at 2 AM as at 2 PM.
- Ask whether they cover a home-based business.
- Ask how to start a claim after a fender-bender.
- Ask it to just give you a price, and hear how it handles that.
- Ask for an agent to call you back tomorrow.
A few minutes, in your browser. No sign-up.
Why it can listen while it talks ↗Claims don't happen
during office hours.
A policyholder has a fender-bender on Saturday night. A family wants a home quote on Sunday. A renewal question comes in while your team is with a client. Each one lands in voicemail, and a quote request that waits is a quote someone else writes.
An AI assistant answers all of them, takes down what your agents need and has it waiting for them in the morning.
A weekend at the agency
with an AI on your line.
-
9:20 AM
A new customer wants a quote for a home-based bakery. It asks your intake questions and books them with an agent on Monday.
-
1:45 PM
"Am I covered for a rental car?" It answers the general question from what you've told it, and books an agent to confirm their own policy.
-
7:05 PM
A fender-bender. It takes the claim details, what happened, when, where and who was involved, and gives the carrier's claims number to report it.
-
10:30 PM
Someone wants a price right now. It explains that a licensed agent writes the quote, and books the call.
-
Monday, 8 AM
Every call is written up and waiting: quotes to write, claims to open, renewals to call.
It handles the intake.
Your agents handle the advice.
- Answers policy questions from what you've told it.
- Qualifies new quote requests with your intake questions.
- Takes the details of a new claim, at any hour.
- Calls customers who agreed to a call about their renewal, and books the review with an agent.
- Books callbacks with your agents.
- Asks for the documents your agents need.
- Speaks English and Spanish, and says it's an AI whenever asked.
It never quotes a premium.
Or binds coverage.
Quotes, coverage decisions and advice are for a licensed agent, so it takes the details and books the agent. When it isn't sure whether something is covered, it says an agent will confirm, instead of guessing.
Phone AI used to work like a walkie-talkie.
This one works like a phone call.
Older voice bots took turns, with a separate switch listening to the line to decide whose turn it was. Say “mm-hm” and they stopped mid-sentence. Switch interruptions off, and they talked straight over you.
Ours runs on GPT-Live-1, OpenAI's full-duplex voice model, which hears and speaks at the same time, the way two people on a phone do. A caller can cut in, change their mind or ask something nobody scripted, and it carries on the way a person would.
- You say “mm-hm”. It hears a sound and stops mid-sentence.
- A beat of silence while it works out whose turn it is.
- You say “…hello?”
- It picks up again, from somewhere in the middle.
- You say “mm-hm”. It keeps talking.
- You say “wait”. It stops and listens.
You'll hear it in the first ten seconds of the demo.
What full-duplex voice AI is, and how to test it ↗30 cents a minute.
No monthly fee.
After the build, 30 cents a minute of your AI employee's talk time, billed by the minute. It covers the voice AI and the phone line. No monthly fee, and no charge for the hours it sits waiting. A quiet week costs nothing.
Custom builds start from as little as $1,000 for a small job, about a week to turn around. Most jobs are bigger and are scoped on a call. The build is paid before we start.
30-day money-back guarantee
If you're not happy with it in the first 30 days after it goes live, we refund the build fee in full. No questions asked. The minutes it talked in that time are still billed. The 30 days start the day it goes live.
No minimum term. Cancel any time.
One founder.
A team of AI agents.
We're an AI-native company. I talk to every customer and decide what gets built. AI agents built with Claude write it, test it, attack it and ship it.
Adam Todd
Founder · Miami Beach
“You talk to me, and I answer for your agent. My AI team does the building and the testing.”
The only human on the team.- 91days since our first commit
- 343changes built and merged
- 6,600+automated checks on every change
The agents on our team are built with Claude, by Anthropic. The voice agents we build for you run on GPT-Live-1, OpenAI's full-duplex voice model.
How Talk Society works ↗Questions about AI for insurance agencies
What is an AI answering service for insurance agencies?
An AI answering service for insurance agencies is a voice AI that answers an agency's phone or website: it answers policy questions, takes claim details and quote requests, and books renewal reviews and callbacks with licensed agents. Talk Society builds one for each agency, and it hands quotes, coverage decisions and advice to a licensed agent.
Can it give quotes?
No. It qualifies the request and books a licensed agent, who writes the quote. It never quotes a premium or binds coverage.
Can it take claims?
It takes the details of a new claim at any hour, what happened, when and who was involved, and passes them to your team. It also gives the caller the carrier's claims number, because the claim still has to be reported to the carrier.
Does it work with our agency management system?
Connecting your agency management system and your calendar is part of the build. Tell us what you use and we'll tell you how on the call.
How much does an AI answering service for an insurance agency cost?
A Talk Society AI answering service for an insurance agency costs from $1,000 to build for a small job, about a week to turn around; most jobs are bigger and are scoped on a call. After the build it's 30 cents a minute of talk time, billed by the minute. There's no monthly fee and you can cancel any time. If you're not happy with it in the first 30 days after it goes live, we refund the build fee in full; the minutes it talked in that time are still billed.
Will policyholders know it's an AI?
It never pretends to be a person: ask, and it says it's an AI. Anyone who wants a person can get one, or leave a message.
Does it speak Spanish?
Yes, English and Spanish, at no extra cost.
Call the agency.
Report a fender-bender at 2 AM.
Ask what's covered, report a claim, push for a price. If you like what you hear, book a demo and tell our AI how your agency works.
P.S. Ask it something only an agent should answer, and hear how it hands over.